1 hour ticket response
We are specialized in offering a quick and appropriate answer to each support ticket posted by a customer. Our qualified customer care team representatives will examine your situation and will offer you the best option. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, the average ticket response time has proven to be 20 minutes.
A Premium–Quality Help Desk Service
We have a team of web hosting support experts who will be happy to reply to all your inquiries anytime you require support. The majority of our client support staff representatives have several years of experience in the cloud website hosting industry, which suggests that you can constantly rely on rapid and elaborate answers to your concerns.
An Easy–to–Navigate Help Center
Included in the Site Control Panel is an intuitive Help Center, which includes different sources of information. You can browse through a constantly updated knowledge base offering web hosting account administration articles and website management articles, watch our step–by–step video tutorials or check our F.A.Q. database.
